Previous incidents
Customer Sites is down
Resolved Mar 30 at 06:14pm AEDT
Event Report: CDN Service Downtime
Date: March 30, 2023
Summary:
On March 30, 2023, our CDN (Content Delivery Network) service experienced a downtime from 6:41:18 AM UTC to 6:46:17 AM UTC, lasting for approximately 5 minutes. The downtime occurred during an attempt to resolve a redirection issue. Due to an error in our automatically generated configuration files, the service could not start properly, which led to the disruption.
Initial Issue:
The primary objective...
2 previous updates
GraphQL API Server and Websocket Server are down
Resolved Mar 20 at 04:45pm AEDT
GraphQL API Server recovered.
3 previous updates
Backend Server Scheduled Maintenance
Resolved Mar 20 at 01:15am AEDT
Backend will be down for 5 minutes as we upgrade our instance.
GraphQL API Server, Editor Collaboration Server, Websocket Server , and 1 oth...
Resolved Mar 06 at 01:05am AEDT
Scheduled maintenance
3 previous updates
Backend Server Scheduled Maintenance
Resolved Mar 06 at 01:57pm AEDT
Backend will be down for 4 minutes as we upgrade our instance
Editor Collaboration Server is down
Resolved Feb 21 at 07:53am AEDT
Editor Collaboration Server recovered.
1 previous update
Editor Collaboration Server is down
Resolved Jan 22 at 08:31am AEDT
Editor Collaboration Server recovered.
1 previous update
Websocket Server is down
Resolved Jan 15 at 12:20am AEDT
Websocket Server recovered.
1 previous update