Previous incidents

November 2023
Nov 05, 2023
1 incident

Search Server is down

Downtime

Resolved Nov 05 at 03:54pm AEDT

Search Server recovered.

1 previous update

Nov 02, 2023
1 incident

Customer Sites is down

Downtime

Resolved Nov 02 at 03:17am AEDT

Customer Sites recovered.

1 previous update

October 2023
Oct 31, 2023
1 incident

App Frontend Server is down

Downtime

Resolved Oct 31 at 07:25am AEDT

App Frontend Server recovered.

1 previous update

Oct 26, 2023
1 incident

Customer Sites is down

Downtime

Resolved Oct 26 at 06:05pm AEDT

Customer Sites recovered.

1 previous update

Oct 23, 2023
1 incident

Customer Sites and GraphQL API Server are down

Downtime

Resolved Oct 23 at 10:11pm AEDT

Customer Sites recovered.

3 previous updates

Oct 09, 2023
2 incidents

The stability of updates applied by the no-code site builder to some websites...

Degraded

Resolved Oct 10 at 12:16pm AEDT

All the affected publications have now been successfully updated, and the related functionalities are back to normal.

3 previous updates

The Kanban page and search function are not working properly

Degraded

Resolved Oct 09 at 08:52pm AEDT

We've identified that the issue was caused by a full hard drive. We have now resolved the problem and will be implementing improved monitoring mechanisms to ensure that we can prevent this issue from happening again in the future.

1 previous update

Oct 06, 2023
1 incident

GraphQL API Server is down

Downtime

Resolved Oct 06 at 08:21am AEDT

GraphQL API Server recovered.

1 previous update

September 2023
Sep 21, 2023
1 incident

Customer Sites and GraphQL API Server are down

Downtime

Resolved Sep 21 at 02:18am AEST

Customer Sites recovered.

3 previous updates

Sep 15, 2023
1 incident

Customer Sites and GraphQL API Server are down

Downtime

Resolved Sep 15 at 06:17pm AEST

Customer Sites recovered.

3 previous updates

Sep 08, 2023
1 incident

GraphQL API Server is down

Downtime

Resolved Sep 08 at 10:09am AEST

GraphQL API Server recovered.

1 previous update